YUP - the assist you at no cost because you purchased their product. Also, if/when you DO have problems all you have to do is post your scan results here and you not only get feedback from other users, RossTech will help you! In my opinion, again, especially for an 02 (which I have and work on) you cannot find a better program. (Like the ability to control windows/sunroof with your remote, disable DRLs, use different headlights, change window wiper settings, lane change 'blinks', lock/unlock acknowledgements (horn and lights, just horn, just lights or nothing), headlight switch changes (to control fog lights, use 'running lights', parking lights etc.) and many other things)
It allows us the ability to use different components with our Dubbs and add/configure functions not enabled by default, especially with the year you have.
Back to the topic, Charles, I use the long coding frequently.
